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Whether you have a question about a golf simulator, pool table, or arcade machine, we are happy to help.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like pool tables and golf simulators may include specific delivery details on their product pages.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your package. If you have not received tracking information within 3 business days, send us an email and we will look into it for you.
What is your return policy?
We offer 30-Day Returns on eligible items. Please review the item's condition requirements and any return instructions on our Return Policy page before sending anything back. Contact us and we will walk you through the process.
Can I exchange an item for a different model?
Exchanges are handled on a case-by-case basis. Reach out to us with your order number and the item you would like instead, and we will let you know the best way to proceed based on our Return Policy.
What should I know before choosing a golf simulator or pool table?
Room dimensions are key. Golf simulators typically need ceiling clearance for a full swing, while pool tables require enough space around all sides for comfortable cueing. Check each product page for recommended room sizes before ordering.
Do your arcade machines require assembly?
Assembly requirements vary by model. Each product page lists what setup involves, including any tools or space you may need. Most arcade cabinets arrive with clear instructions so you can get playing quickly.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Every message is answered within 1 business day so you can plan your game room with confidence.
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30-Day Returns
Changed your mind on a purchase? Our return window gives you time to decide, backed by our Return Policy.
Free Continental Shipping
Owned and operated by WN Holdings, we offer free shipping on most orders within the Continental U.S. (excludes AK/HI).